Scandinavian-Mediterranean Corridor
Bundesnetzagentur is one of the regulatory bodies of the cross-border rail freight corridor “Scandinavian-Mediterranean” (Oslo / Stockholm – Malmö – Padborg – Hamburg – Munich – Brenner – Rome / Ancona – Palermo). In principle, applicants can lodge a complaint in any language and with the regulatory body of any Member State through which the international train path runs.
However, if a complaint to Bundesnetzagentur is lodged in a language other than German, it should be accompanied by an English translation. The English version is needed for the necessary communication and coordination with all parties concerned with the corridor. If a translation is not provided and the complaint has to be translated by Bundesnetzagentur, any resulting costs and delays will be to the detriment of the complainant.
More detailed information on the complaints procedure can be found in the Cooperation Agreement between the regulatory bodies of the countries situated in Scandinavian-Mediterranean Corridor.
Cooperation Agreement Skandinavien-Mittelmeer-Korridor (pdf / 227 KB)
Complaints on the corridor that do not relate to the territory of the Federal Republic of Germany can be sent to the national regulatory body concerned. The contact details of all regulatory bodies of the corridor are listed below.
Contacting Bundesnetzagentur
Bundesnetzagentur für Elektrizität, Gas, Telekommunikation, Post und Eisenbahnen
Tulpenfeld 4
53113 Bonn
Tel: 0049 228 147030
Fax: 0049 228 146218
E-Mail for RFC: railfreight@bnetza.de
Contacting the other national regulatory bodies of Scandinavian-Mediterranean Corridor
Norwegen / Norway
Schweden / Sweden
Dänemark / Denmark
Österreich / Austria
Italien / Italia
Date of modification: 2016.11.07